ElitePlus Cookie Policy and Privacy Notice

Update Date: March 12, 2026

At Eliteplus, we attach great importance to the security of our users and the privacy of their personal data.

Company / Service Provider: Eliteplus ("Company" or "Eliteplus")

At Eliteplus, we attach great importance to the security of our users and the privacy of their personal data. On our Eliteplus platform, where you can meet new people, match, chat, and socialize (hereinafter collectively referred to as the "Website and Mobile App" or simply the "Platform"), we use cookies to provide you with better service, ensure platform functionality, and improve the user experience.

This Cookie Policy has been prepared to inform you about the cookies used during your visit and use of our Platform, the personal data processed through these cookies, our data processing purposes, and your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.

1. What is a Cookie?

Cookies are small text files stored on your device or network server via your browser or device by the websites you visit or the mobile applications you use. On the Eliteplus Platform, cookies are used for purposes such as remembering your session information, optimizing your matching and chatting experience, ensuring your security, and storing your preferences.

2. Legal Basis for Cookie Usage and Consent Management

The cookies used on the Eliteplus Platform are based on different legal grounds depending on their types. In accordance with applicable privacy standards and industry best practices, our cookie management is based on the following principles:

2.1. Strictly Necessary (Essential) Cookies

These cookies are mandatory for the Eliteplus Website and Mobile App to function properly, for messaging and matching sessions to continue securely, for user login, and for ensuring the security of your account. Under applicable privacy standards, these cookies are considered "essential" for the provision of the service requested by the consumer.

In this context, personal data processed via strictly necessary cookies is processed based on the legal grounds of "Necessity for the performance of a contract" (providing the socialization services you requested) and "Legitimate business interests" (security, prevention of fake accounts, and fraud). Your prior consent is not required for these cookies, as the Platform cannot function without them.

2.2. Performance, Analytics, and Targeting Cookies

These cookies, used for the analysis of in-platform behaviors, profile view statistics, and the presentation of personalized campaigns, are not classified as "strictly necessary." Therefore, strictly compliant with user privacy preferences, all non-essential cookies (analytics, performance, advertising/marketing) are used only with your affirmative consent (Opt-In).

3. Transparency and Consent

At Eliteplus, complying with the principle of transparency, we fulfill our obligation to inform you separately from the process of obtaining consent. This policy text serves as a privacy notice, while your consent is obtained separately via the Cookie Management Panel (Pop-up) presented upon your first entry to the Website or Mobile App.

Simply visiting the Eliteplus Website or downloading the Mobile App does not mean you have accepted all cookies (other than essential ones). Your consent is obtained through an active action (opt-in) within the platform settings.

4. Types of Cookies Used on Our Platform and Their Purposes

The cookies used on the Eliteplus Platform and their purposes are detailed below:

A. Strictly Necessary Cookies

•Purpose: Maintaining the user session, ensuring connection stability during matching or messaging, executing basic location verification processes, and preventing security vulnerabilities (bot/fake account detection).

•Legal Basis: Performance of a contract (Terms of Service) and Legitimate Interests (Security).

•Consent Status: Consent is not required. These are enabled by default to ensure the system works.

B. Analytics and Performance Cookies

•Purpose: Measuring how the Platform is used, analyzing user interactions and navigation trends, and detecting technical errors and crashes.

•Legal Basis: User Consent.

•Important Note: We use these cookies to collect statistical data to improve our dating algorithms and services. While we aim to use this data in an aggregated or de-identified manner, we request your consent as this may involve processing identifiers such as IP addresses or device IDs.

C. Advertising and Targeting Cookies

•Purpose: Offering feature recommendations suitable for your interests (e.g., Premium membership benefits) and displaying personalized advertisements outside the platform.

•Legal Basis: User Consent.

5. Managing Cookies and Your Rights

You can change your cookie preferences at any time from the "Settings" menu in the Eliteplus Mobile App or via the cookie management panel on the Website. Benefiting from the services offered on our Platform is not conditional upon your consent to non-essential cookies.

We ensure that your consent is specific, informed, and freely given by providing a management panel where you can make choices based on cookie types. If you reject non-essential cookies, core functions like matching and messaging will continue to work, but you may not be able to benefit from certain personalized recommendations designed to improve your experience.

6. International Data Transfers and Third Parties

Eliteplus may use global cloud service providers and infrastructures as required by real-time messaging, location-based matching algorithms, and push notification technologies. In this context, your personal data may be processed by third-party cookie providers (such as Google Analytics, etc.).

If these third-party providers are located outside of your country of residence, the transfer process is carried out only with your consent or where we have provided appropriate data protection safeguards (e.g., Standard Contractual Clauses).

7. Your Rights (Under Applicable Privacy Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data held by the Company:

•Right to Know/Access: The right to request information about the categories of personal data we have collected about you, your matching preferences, and with whom your data is shared.

•Right to Delete: The right to request the deletion of your account and associated data (chat history, profile information, etc.), subject to legal exceptions.

•Right to Correct: The right to request the correction of inaccurate or outdated profile data.

•Right to Opt-Out of Sale/Sharing: The right to opt out of the sharing of your personal data for cross-context behavioral advertising.

•Right to Non-Discrimination: The guarantee that you will not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us at: [email protected]

This Cookie Policy is an integral part of the Eliteplus Terms of Service and Privacy Policy. It may be updated periodically when necessary.